Many online businesses, in their haste to get up a website as soon as possible in order to start raking in the customers and the revenue, completely forget about the importance of web design when it comes to selling online.

It helps to think of your website as a physical store. Before you invited the customers in, you’d take care to make sure that everything was organized, the place was easy to navigate for as many people as possible, and that the store was clean. If your store is cluttered, hard to navigate, and dirty, many customers will turn around and walk right out upon seeing the place, without giving a second thought to the products inside.

Web design is important in the same way. When you present your site it needs to be presented in a clean, clear-cut fashion that draws the customer in and invites them to explore the website more, rather than sending them running due to an onslaught of blinking graphics and clashing colors.

The best web designs, thankfully, tend to be the more simplistic ones. Make your links obvious and your text a reasonable size with appropriate colors. Note that “appropriate colors” doesn’t necessarily mean that the website has to be in shades of white – in fact, pops of color add interest and make your website memorable – but having a yellow background with pink text is going to shock your customers in a way that you’ll likely find less than desirable.

Also fortunately, while most of us might not be web design gurus, there are a number of people who have dedicated their lives to the art of website design and maintenance. If you are a person who struggles to put italics into your HTML documents, there’s no shame in admitting that you’re not the grandfather of code. This is one place where outsourcing can be a great idea. Yes, a look at many website design sites might make you reel with the prices they quote, but there are ways to keep the costs low when it comes to outsourcing web design.

Consider purchasing a ready-made site and then buying customized graphics on top of that as opposed to getting a site made from scratch. You don’t need to reinvent the wheel. Also consider talking with students from design schools – yes, you’ll have to pay them, but they often charge much lower rates, and many students will jump at a chance to build their portfolios.

Also remember that outsourcing your web design can be claimed on your taxes for an online business. Don’t be penny wise and pound foolish – a good web design will serve you well and pay for itself in no time when it comes to the business of successful business.

One of the most often discussed debates when it comes to the world of online business is the method with which owners offer their customers to pay for the services rendered. Everybody has heard the tale about the witless consumer who gave his or her credit card number to some nameless company on the Internet and ended up with thousands of dollars charged to his or her card. There are about a thousand variations on the same horror story, which means that customers have high standards when it comes to giving out access to their financial resources online.

Namely, your site is going to have to offer your customers a way to conduct transactions with you in a method that is both secure and user-friendly. Not having a payment method listed on your site that is well-respected and trusted will seem unprofessional and send the vast majority of potential customers elsewhere. With the competitiveness of the online market, there’s no reason to lose a customer base due to perceived overtures of unreliability.

Most online businesses these days conduct their transactions through PayPal or through some form of online shopping cart. The pros and cons of both can be debated for days on end, but here is a quick overview of both.

PayPal is well known and proven, and has high levels of customer satisfaction. Even more intriguingly, it’s free of monthly fees for the user. The payment for services through PayPal is docked through a service charge, which is taken out of every transaction. There is much debate about at what point PayPal starts to become less cost-effective than a shopping cart, but the overall rule of thumb seems to be that if your business does less than £1000 a month of money exchange, PayPal seems to be the best option. If your revenue level is higher than that, it’s best to have both a PayPal option as well as a shopping cart.

A shopping cart system requires a monthly maintenance fee, which can seem prohibitive to smaller businesses. However, once your business sees serious growth, it’s a good idea to invest in shopping cart services, if nothing else than for the peace of mind they can bring. Paying the fee means that somebody else deals with the hassle of embedding the software into your site, takes care of all the bugs that pop up, and generally ensures that things are running smoothly. With a PayPal account, the owner has to add this to the list of responsibilities.

The most important thing to keep in mind is that as a respectable online business owner, you must offer your customers some form of reliable payment method. Otherwise, you can kiss a great deal of potential revenue goodbye when customers seek out your competition for a more secure method of payment.